• Now Recruiting! – IT Support Engineer

    Posted on February 24, 2015 by in Jobs

    Who we are after? 

    • An IT Support Engineer with prior On Site/Telephone and Remote Support experience
    • Excellent communication skills
    • Ability to work on your own and manage your own workload in a busy and growing team environment
    • Will require own transportation to begin

    Main Duties 

    • Deliver excellent customer service
    • Ensure issues are rectified in line with customer SLA’s
    • Diagnose and resolve faults with Desktops/laptops Servers and Network Issues
    • Where possible resolve customers issues over the phone or remote support
    • Show various levels of IT users how to properly use and operate their Hardware/Software

    Experience in the following is beneficial but not essential as training will be given 

    • Microsoft Server Administration from 2003 and beyond, MS Office Suite, Exchange 2003/2010, Active Directory
    • Office 365 setup and support
    • Basic knowledge of Sage and other common SMB desktop applications

    To apply please send in a CV along with a covering letter/email to;

    recruitment@mendmycomputer.com

    or

    MendMyComputer
    Systems House
    42 Broad Street
    Kidderminster
    Worcestershire
    DY10 2LY

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